Jennifer Melendez

Service Coordinator

From service coordination, emergency dispatching and client relations, Jennifer is showing her ability to assure client satisfaction and maintenance guarantee. She is ale to help work flexible schedules between our technicians and clients to fulfill regular and emergency service calls. We know that Jennifer is able to meet our client’s needs and assure any preventative maintenance visits are always scheduled whether it is annually, quarterly, or weekly. With a fully stocked warehouse, Jennifer is also able to communicate with our technicians and purchasing department to assure and expedite clients’ needs and products on time. In addition, her ability to network in our industry enables us to manifest new relationships as well as maintain current information from our vendors.

Thoughts
Q
What extra steps do you take to keep our clients happy?
A
Understanding the importance of running a facility at the most efficient and secure level is a top priority we cater to here at TEC. when I am able to assist our clients in emergency and preventative maintenance, they know I am taking their need serious. I diligently followup with our clients regularly to assure they are content with the services and to make sure our visit was able to resolve any and all issues that may arise.
Specialties
Customer Relations
Schedule Dispatching
Site Visit Followthrough
Department

Service & Purchasing