Carlos is an IT Help Desk Specialist at TEC, where he serves as a key first point of contact for technical support across the organization. He assists employees and field teams with hardware, software, network, and remote access issues, helping ensure smooth day-to-day operations.

Carlos brings hands-on IT support experience, along with a strong customer service mindset and a diverse technical background in audio engineering and audiovisual systems. His problem-solving skills, responsiveness, and commitment to supporting both internal teams and customer-facing operations help ensure the reliable delivery of IT services across the organization