Wayne Williams Jr. is an IT Help Desk Technician at TEC, supporting both internal teams and field operations across Service and Construction. In his role, he provides day-to-day technical support, troubleshooting hardware and software issues to help ensure reliable, secure IT systems for teams working in fast-paced environments.

Wayne holds a Bachelor of Science in Information Technology from Penn State University, with a minor in Security Risk Analysis. He brings hands-on experience supporting end users, managing tickets, and resolving technical issues across enterprise environments, with a strong foundation in system administration, networking, and cybersecurity best practices.

Known for his practical, service-oriented approach, Wayne focuses on delivering responsive IT support while maintaining security, stability, and efficiency across TEC’s technology systems.